Price promise

When we publish catalogues or adverts we have to fix the prices printed. We often find ways of improving our prices and extending our range.This website may offer a lower prices than those published in print. However you place your order we will always process it with a lower price if we have one. You can always check the latest prices here on the web. We always quote pricesexcluding VAT.

Service promise

Our aim is to provide you with the best service at all times. Our 100% Ex-stock means that our warehouse holds all the products, we never ship directly from manufacturers. In the unlikely event that things don't quite go to plan, simply call our dedicated team on 0127057424 who will ensure things are put right quickly.

Quality & satisfaction

Products are sourced from around the world and checked every time for quality and value. In aiming to fulfil our 100% Ex-Stock promise, from time to time we may have to substitute particular products with alternatives of an equal or higher value. This means that items supplied may occasionally differ in detail from their online image. All products are guaranteed for 3 months from the day of purchase, and many are branded products which carry an extended manufacturer’s warranty. You can return any unused item to us within 30 days of receipt, for a full refund. Simply send it to us in its original packaging or call our Customer services team for advice. Our terms exclude the collection of unwanted goods.

Buying from us

 we aim to trade in a fair and reasonable manner. Our overriding concern is to provide you with a service that you will want to use again and again. From time to time things may not quite go to plan, or we may make a mistake. Our Terms of business detail how these situations are handled but if at any time you feel that the service you have received is less than fair please contact us directly.

Our ambition is for you to make S&S International a habit. We know that if we put right problems fairly and swiftly you will probably still recommend us to your friends. Above all, we know it's better not to have problems in the first place.

Customer Services: info@vintagehardwarefittings.com